RSAM Assist

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When you've worked hard for everything you own, the last thing you want is to lose it all because of life’s unexpected events.

Our customers love us..

“My pa het ons plaas met RSAB verseker 30 jaar terug. Ons het al 8 keer skade gehad waar hulle ons by-gestaan het en ons dekking binne dae uitbetaal het. Ek sal nooit n ander versekeringsmakelaars kies nie.”
Oom Pit Du Toit - Ceres

“Starting a new life away from the city is great but we needed RSAB to give us the best insurance costs for our new house.”
David & Mpholomende Jackson - Stellenbosch

“I have been with RSAB Insurance for over 6 years and they are still the best and cheapest insurance company in my area. I'll never leave them.”
Mark Smith, Malmesbury

“Our business was saved by RSAB, after tragedy struck. No other insurance company are so much in touch with their clientele.”
Mark Basson - Riebeeck Wes

INTELLIGENT ASSIST

Your own Crisis Manager! Intelligent Panic provides you and your loved ones with 24-hour access to your own experienced crisis manager – who will help you through your emergency and access the most appropriate support that you need. You never have to remember an emergency number again! Choose one number on your cell phone that acts as your panic button and leave the rest to us

LAWYERSOS

We often read in the media of unlawful arrests and sometimes victimisation of people by the South African Police Service, Metro Police and other law enforcement agencies. People arrested are often locked up and left to go to court before bail is even considered, while they were eligible to be released on bail at the police station by officers and/ or standby prosecutors there and then. The problem is that the “man on the street” doesn’t necessarily have immediate access to a lawyer not even to mention a lawyer that is skilled in criminal litigation. LAWYER SOS will provide that legal service to the arrested person/s. A subscriber to the service will have access to an intelligent panic button on his cell phone which should be pressed if he/she is arrested. The call centre receiving the distress signal will then react by calling the subscriber and confirming the need for a criminal lawyer. The call centre will then dispatch an approved lawyer to the relevant police station to assist the subscriber and if possible to apply for bail (Bail costs will be for the insured’s account). The lawyer will be at the police station within 3 hours after the arrest. The subscriber will have to pay the lawyer a capped fee of R2 000.00 for this service. Thereafter the subscriber may appoint the lawyer in his/her personal capacity to assist him/her further and/ or appoint another lawyer to assist him/her further

ROADSIDE ASSIST

Members have access to the following services in the event of a roadside emergency (limited up to R500 per incident):
• Flat battery - jump start only (replacement of battery for the member’s account)
• Flat tyre (help with change of tyre)
• Keys locked in vehicle (unlocking only)
• Fuel assistance (limited to five litres per incident)
• Minor roadside–running repairs (electrical, coil, immobilizer etc.)
• Transmission of urgent messages

Please note that all parts, materials and fuel used is excluded and will be for the member’s account
Tow-in service to the nearest approved dealership (if under warranty), repair centre or panel beater in the event of:
• Mechanical breakdown – covered up to R500
• Electrical breakdown – covered up to R500
• Accident damage – cost covered to the nearest approved panel beater up to a limit of R1 850

For breakdowns and accidents more than 100km from home (on condition that the towing is arranged via the assistance call centre) we will:
• Pay up to R500 for overnight accommodation for you and four passengers OROR
• Pay up to R500 for 24-hour, Group-B car rental (subject to availability and the driver being in possession of a valid credit card and driver’s license)

In the event of your vehicle being left for repairs after a breakdown or accident more than 100km from home (on condition that the towing is arranged via the assistance call centre), we will:
• Pay up to R500 for 24-hour, Group-B car rental (subject to availability and the driver being in possession of a valid credit card and driver’s license) OR
• Pay up to R500 for a flight ticket to collect the vehicle after repairs
Alternatively
• Should the vehicle have been towed to a dealership closer to your place of residence, we will supplement the additional tow costs up to R500 (on condition that the car rental or flight ticket options above were not utilised)

In the event of Telkom’s lines being down, please contact 083 782 4960 for assistance in a roadside emergency
Overall limit of R5,000 per policy, per annum
*Please note: This cover excludes all vehicles over 3 500kg, trailers, caravans and boats. You will not be entitled to service where the vehicle is not in a roadworthy condition. Any costs incurred through arrangements made by yourself without prior authorisation will not be reimbursed. Assistance is only available in South Africa, Lesotho and Swaziland

TRAVEL BUDDY

The member notifies the call centre before a significant trip is undertaken. The call centre calls the member regularly to ensure they are safe and on course. The call centre will not only respond to any panic from the member but will initiate a recovery in the event that the member cannot be contacted or does not reach their destination.

HOME ASSIST

In the event of a home emergency as a result of breakage of fixtures and fittings, we will arrange for an appropriate repairer to address the problem at one nominated address.
• Electrician (in the event of electric gate not working)
• Plumber (in the event of blocked drain, burst geyser)
• Locksmith (in the event of front door keys being lost)
• Glazier (in the event of a broken window after burglary)

Please not that all parts and materials used are excluded and will be for the member’s account.

A home emergency is defined as an event that is potentially life threatening or could possibly cause structural damage to a property

Call-out fee and first hour labour is covered, thereafter normal rates apply

Overall limit of 3 incidents or up to R2,000 per annum per policy

HOME MAINTENANCE ASSIST

In the event of a home maintenance emergency as a result of breakage to fixtures and fittings (e.g. toilet handle breaking), we will arrange for an appropriate repairer to address the problem at one nominated address

Please note that all parts and materials used are excluded and will be for the member’s account
Call-out fee and first hour labour is covered, thereafter normal rates apply

Overall limit of R1,000 per policy, per annum

EMERGENCY SERVICES NOTIFICATION

We will at your request, relay a notification of an emergency to the police department, traffic department, fire brigade, ambulance services, your security company or any other emergency service provider

FREE ROUTE AND ROAD MAPS

Should you require directions, our dedicated call centre agents will be able to assist you with detailed directions

To get Personal insurance cover that protects what’s important to you, call 022 487 9630 or submit your details
and a RSAB consultant in Your area will call you back.

RSAM

RSAM has agencies with several Insurers, which enables us to fully underwrite all your short term insurance requirements at highly competitive rates.”

“Your Peace of Mind, Our Passion!!

Our associates:

Santam
Mutual & Federal
Kaap Agri
Landmark
AIG
Cross Country Insurance Consultants
BnbSure
Corporate sure
CIA Building Insurance
Santam Landbou
Equine
GENLIB
ONE-SURE
HICSA
Transit
Merx HCV
MUA
Zurich
Thatch Risk Acceptances
TIC Travel Insurance Consultants